AIA Bhd.

AIA Bhd.

Insurance

4.1
4.0508 out of 5
3 out of 53.0
3 years ago

Customer Service

Nov 2019

Customer Service

Good Benefits, Bad Working Culture Among Staff

salary rated
Average
this employer
Not recommended
Benefits & perks
4.04 out of 5
Career development
3.03 out of 5
Work/Life balance
1.01 out of 5
Working environment
1.01 out of 5
Management
2.02 out of 5
Stress level
Low

The good things

Knowledge about insurance and good benefits
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The challenges

bad work culture..no actual team work but unhealthy competition... Alot politics..staff dont like to put time to help each other as everyone need to do alot already. Constantly only focused on kpi result rather than improving workflow. Staff sometimes dont know how to do job as lack of information.
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