Startek

Startek

Call Center/IT-Enabled Services/BPO

3.2
3.2278 out of 5
Working at Startek
Ratings by 540 Startek employees

3.2

3.2278 out of 5
540 ratings in total
5
143
143
4
121
121
3
106
106
2
56
56
1
114
114

74%
74% rate salary as high or average
53%
53% employees recommend this employer to friends
Your trust is our main concern so these ratings for Startek are shared 'as is' from employees in line with our community guidelines

Employee reviews

5 out of 55.0
2 months ago

Zara

Jun 2020

Zara

Shah Alam, Selangor, Malaysia
Less than 1 year in the role, former employee

Its a best company. We will have wonderful TL and SME. Plus the senior agents are cery helpful

The good things

I've enhanced my skills
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The challenges

There's nothing challenge I've face so far. I'm very much happy to work there.
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1 person found this helpful
3 out of 53.0
7 months ago

Technical Support

Jan 2020

Technical Support

The management is bad and it will simply kick out from the company.

The good things

Can gain call center experience at here. Especially for fresh graduate.
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The challenges

The WFM will change your timetable and off day in 3
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5 persons found this helpful
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Company overview

About STARTEK
Startek is a leading global provider of technology-enabled business process outsourcing solutions. The company provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries. The company has more than 45,000 outsourcing experts across 54 delivery campuses worldwide that are committed to delivering transformative customer experiences for clients. Services include omni-channel customer care, customer acquisition, order processing, technical support, receivables management and analytics through automation, voice, chat, email, social media and IVR, resulting in superior business results for its clients. To learn more about Startek’s global solutions, please visit www.startek.com.
 
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Why join us?

We have a very compelling Employee Value Proposition - ‘Get-Set-Go’ which aims at attracting competent and passionate individuals, and providing them the space to ideate, create and actuate. We set people up for success by enabling them with multiple learning opportunities, enriching their job profile on one hand, and rewarding and recognizing their contributions on the other. We provide multi-cultural exposure, international work opportunities and a plethora of career avenues within the organization which results in overall growth and development of our people thereby converting them into our brand ambassadors.
 
  • Internal Job Posting: opportunity to apply for a transfer within Startek Malaysia or to other Startek locations worldwide at the discreation on Management.
  • English classes available.
  • Fully equipped gym with aerobics studio & shower facilities - For Ara Damansara office ONLY
  • Rest & relax area (pool, foosball, etc)
  • Monthly fun and exciting activities for employees (pool & bowling competition, treasure hunt, etc)
  • Daily free shuttle service from office - certain locations ONLY
  • Daily free shuttle service around office vicinity (pick up and send home) - certain locations ONLY
  • Work permit application, renewal and cost will be processed & borne by company at the Management discreation.
  • We are located nearby shopping malls and housing area
  • Company will source for accommodation for foreign employees if required.
  • Startek hires from across the globe so there is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc)"
  • It is an experience not to be missed at Startek.
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Location

Ara Damansara: Level 1, Symphony House, Jalan PJU 1a/46, 47301 Petaling Jaya, Selangor Kuala Lumpur: Menara 238, Jalan Tun Razak, Imbi, 50400 Kuala Lumpur, Federal Territory of Kuala Lumpur Johor Bahru: Level 2, Medini 7,Jalan Medini Sentral 5, Bandar Medini Iskandar, Johor, Malaysia

Company Size

2001 - 5000 Employees

Benefits

Miscellaneous allowance, Sports (e.g. Gym), Performance Incentive Scheme

Dress code

Business Casual

Spoken language

English & Bahasa Malaysia (Others based on operations need)

Work hours

Based on business needs

Average Processing Time

14 days

Jobs in Startek

Startek does not have any active jobs right now.

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