Malaysia Airlines Berhad

Malaysia Airlines Berhad

Aerospace/Aviation/Airline

4.2
4.2226 out of 5
4 out of 54.0
4 years ago

Senior Passengger Service Officer

Jan 2017

Senior Passengger Service Officer

Learn how to communicate with customer especially tourist in a right way.

salary rated
Average
this employer
Recommended
Benefits & perks
3.03 out of 5
Career development
4.04 out of 5
Work/Life balance
4.04 out of 5
Working environment
4.04 out of 5
Management
3.03 out of 5
Stress level
Low

The good things

Good place to work especially for fresh graduate. You will enjoyed if you work here due you good timing, a lot of friend, beside you will experience in airlines sector eventhough only as a ground handling agent.
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The challenges

Passengger satisfaction when they did not get what they want. Eg. Request seat is no no more available, delayed flight, excess baggage etc. And all this thing will help you to learn how to handle passengger eventhough we right and they are wrong.
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